Digital Course Materials FAQ

What are Digital Course Materials?

 Digital Course Materials is a new textbook model in collaboration with top publishers that converts books into digital content. All students in a class buy into the content, lowering the cost for everyone. All students in that class also get access to the content on the first day. The digital content also includes Interactive Learning Platforms.

What is an Interactive or Adaptive Learning Platform?

 Interactive Learning Platforms, or ILPs, are much more than just e-books. They are interactive software platforms developed to provide an enhanced learning experience beyond reading the text. They may include multi-media video and audio presentations and animation, and adaptive quizzes and homework sets which link directly to the related section of text when incorrect answers are given. They also allow for various levels of customization by the instructor, peer-to-peer sharing of notes, and the creation of digital flashcards you can use with smartphone apps.

How much do Digital Course Materials cost?

 The price varies depending upon the course materials chosen by the instructor, but most Digital Course Materials prices are lower than the cost to access the material direct through the publisher.

How will I get my access code?

 If your instructor is using Digital Course Materials, you are already enrolled. You will be notified via your MSSU email prior to the start of class with access instructions and opt-out information.

How do I pay for my access?

 The cost of Digital Course Materials is assessed to the student’s Bursar account at the time of enrollment. If the student chooses to opt-out of the Digital Course Materials or drops the course, the student will receive a full refund.

What does it mean to opt-out?

 If you do not wish to have access to the Digital Course Materials for your class, you have the first 10 days of class to opt out of the program online (the opt-out procedure will be outlined in your emailed information). If you opt out by the deadline given, access to the online content will be turned off and you will be refunded the Digital Course Materials fee for your class.

How do I opt out?

 You can opt-out here by completing this form.

I did not opt out, but I did not register my access or use the online platform. Will I be refunded?

 No. All students who are enrolled in a course using Digital Course Materials are automatically considered part of the program. To avoid being billed you must opt out online during the first 10 days of class.

I dropped the course. Do I still need to opt out?

 Students who drop the course during the first 10 days of class will automatically be “opted out” and will not be billed. Students who drop after the tenth day will not receive a refund.

 I forgot to opt out and missed the deadline. Can I get a refund now?

 Unfortunately we are unable to refund you after the deadline.

Who should I contact if I am having trouble with access to the online content?

  Check out MSSU Distance Learning FAQ’s for contact information to help you with your problem.

I added the class late. Do I still have 10 days before being billed?

 Billing begins on the eleventh day of class. If you added the class on the ninth day or later, you will have 48 hours (two days) to decide whether to opt out and receive a refund.

I didn’t get an email about my course, but other students in my class did. Was I sent an email?

 All enrolled students are emailed about the program to their MSSU email. If it is not in a spam folder or was accidentally deleted, email us at bookstore@mssu.edu  for access instructions.

I have further questions that were not addressed. Who do I contact?

 If your question wasn’t answered in this FAQ, please email needham-g@mssu.edu  for more information.